JENS microwave ovens have obtained international safety and environmental certifications, including CB, CE-LVD, and EMC, and are fully compliant with RoHS directives regarding hazardous substances. These certifications ensure that all products meet global market standards for electrical safety, electromagnetic compatibility, and environmental health.

As a reliable OEM/ODM manufacturer, JENS maintains long-term partnerships with numerous international and domestic brands, including Panasonic, Electrolux, Haier, Fisher & Paykel, Smeg, De'Longhi, Gorenje, and Beko. This extensive experience ensures the delivery of market-verified solutions across residential, commercial, and automotive product lines. JENS also provides independent R&D, integrated hardware and software development, and cloud services to create customized products.

The standard delivery lead time is approximately 45 days. Regarding capacity, the facility achieves a maximum monthly output of 100,000 units. This scalable production capability ensures efficient responses to various order volumes and guarantees timely delivery.

Samples are typically available within one week of a request. The specific timeline may be adjusted based on customization requirements, and an accurate schedule is provided once details are confirmed.

Yes, JENS is fully certified under the ISO9001 quality management system. A factory video is available on the Company Profile page, providing a transparent view of the production environment and manufacturing processes.

Standard products include a 1-year warranty. JENS provides a comprehensive after-sales support system, including component replacement and distribution, remote video guidance, online technical support, and coordinated overseas on-site engineering services. Detailed warranty policies for specific models are available upon request.